The pandemic has changed things. States are reopening, businesses have already begun the process of returning to operation. It’s time to regroup and identify the challenges that lie ahead from a communications standpoint. There are questions:
- How do our stakeholders feel right now? What are their plans? What’s their comfort level doing the things for which they rely on us? How can we best help them now?
- How confident are our customers in buying from us right now?
- Where so we stand? What are out plans? What’s our leadership’s comfort level looking ahead? What about our own people? What do they need to hear? What do they want to know?
- What should our communications priorities be?
- Where do we need to focus right now?
- What resources do we have, which ones do we need?
- Has the pandemic created any new opportunities to better connect with our stakeholders?
- How can we rebuild in a communications sense?
These are just some of the questions that may be on your mind and those who come to you in your organization in need of communications guidance during this transitionary time where there as much we have yet to learn as we know already.
While there may not have been proven a process in place for what we’ve all just gone through before that happened, there is a process to get organized and manage the change that lies ahead.
Businesses and organizations are in varied states of disrepair right now. Some are looking at filing for Chapter 11 bankruptcy protection due to the lengthy shutdown of the economy and the disruption to their businesses. Others have thrived in unexpected ways and may be looking at integrating these newfound strengths into their ongoing business models. And still others simply need to refocus, regroup, rebuild.
What’s a Pandemic Impact Assessment?
We’ve looked at some of our prior consulting work in this area of communications assessments and have modified it in light of current circumstances to create what is best termed a “Pandemic Impact Assessment (PIA).”
Working with you, we can help you regroup by first assessing how the pandemic changed your organization temporarily, what changes have more long-term impact and the role communications will play in helping your organization get back on solid footing.
If this is something that interests you and you’d like to know more, please call me at 412.854.8845 or email me at email@example.com.