Don’t be a “Holiday Inn Expert”

Surely, you’ve seen that series of Holiday Inn Express TV commercials. There is the one where a would-be surgeon is called out by a colleague in the operating room just after surgery.

“You’re not Dr. Stewart,” another doctor says to him after he removes his surgical mask. To which he responds matter-of-factly, “No, but I did stay at a Holiday Inn Express last night.”… Read the rest

Major League Baseball and the Fine Art of Selling Hope

 

The grass on baseball fields in Florida and Arizona is getting lush right now, ready for the annual rite that is Major League Baseball spring training and those sunny exhibition games. You don’t have to be a baseball fan to see the appeal of getting a taste of the warmer months ahead, if only by clicking on an online video for a few seconds or catching a game on television.… Read the rest

Ricky Gervais Dishes Cold PR Advice at the Golden Globes

On Sunday, January 5th, comedian Ricky Gervais got the New Year off to a hot start in Hollywood by using his platform as host of the Golden Globe Awards to roast the Hollywood celebrities sitting in front of him.

That he would make some people uncomfortable was to be expected. In all of the pre-event media coverage, the award show’s publicists actually hyped the event by showcasing Ricky Gervais’s unpredictable and irreverent nature.… Read the rest

Senior Level Counsel: Arm Yourself with the Right Questions, Not Just Answers

One of the biggest mistakes I ever made in the business of communications happened to me when I was a young account executive at a global PR firm. My client was the CEO of a logistics company. To describe him as tough-as-nails would be an understatement.

He’d taken on investor groups, regulators, unions and competitors with a bare-knuckle approach to business.… Read the rest

Authenticity: Mister Rogers, Dennis Miller & Pittsburgh

Not many people are as purely and kindly honest as Fred Rogers, who was better known as Mister Rogers. When he said, “I like you just the way you are,” he was at once emphasizing the need for authenticity long before the word became trendy. He was telling his young viewers that they didn’t need to be anyone else, they just needed to be themselves and they could feel good about it.… Read the rest

PRSA #EthicsMonth Twitter Chat – Sept. 24, 2019

We had a great conversation on Twitter near the end of #EthicsMonth at PRSA. With this in mind, I wanted to share some of my posts and give them proper context. It would be very easy to take one or two tweets out of context that would create the wrong or inaccurate perception. That said, please feel free to read my contributions, and let me know if you want to talk about a PR question!… Read the rest

Why You Don’t See More People in PR Using Wheelchairs

If you and I were to meet in person, you’d have a good idea where I’m coming from on this topic, but if you were to read just about everything I’ve ever written, or if we only know each other remotely, this may come as a surprise to you. I have a disability.

Its onset happened gradually in my 40s and then it stopped.… Read the rest