During the ten years I spent at global PR firm Ketchum, one of the things I benefited from was the firm’s commitment to professional development. In addition to gaining the experience of working with some of the world’s leading companies and organizations as clients, on some of their more challenging problems, if you worked for Ketchum, you knew you were an investment.… Read the rest
Category Archives: Pittsburgh
Media Relations: The Best Clients I Never Got
When interviewing for what would have been one of my first PR jobs, the CEO of a hospital asked me who I knew in local media. She wanted to find out if I brought a network to the job that would help her organization. Because I had worked in radio, TV and newspapers prior to this, while I knew most everyone in town, I also knew that didn’t matter.… Read the rest
March Reminds Me of the Need to Act
March is a month of birthdays in my growing family, so much so, that we now combine the celebration of a bunch of birthdays into one day. Of course, March 17th is Saint Patrick’s Day, always an important day on the calendar in my family since I was a kid. But as I’ve said before, not as important as July 4th, from a love-of-country point of view.… Read the rest
A Holiday Gift for Yourself: A Fresh Start
My first impulse for this blog post, which is centered on wishing you the very best holiday season, was to search my past for a story that might resonate. Or, to try to think of a unique perspective or lesson from the holiday season that we could apply to the work of public relations.
But the truth is, if your holiday season is like mine, you have mixed feelings.… Read the rest
Tech Workers: Nothing is Off the Record
With all of the recent media attention on Silicon Valley, layoffs, economic troubles and oftentimes rogue employees talking to reporters, I came across something called the Tech Worker Handbook, which apparently is an online guide to help tech workers navigate media relations, legal issues, surveillance, and telling their own stories to the media or others.… Read the rest
Public Relations: How to Use Tactics to Get to Strategy
Back when I worked at The Big Agency, I as in charge of the executive visibility program for the CEO of a major national consulting firm. We had established a general strategy, a message platform, complete with over-arching themes, and had built the program primarily around two tactical areas: speeches and bylined articles.
To any experienced public relations pro, this is nothing fancy.… Read the rest
Five Ways to Change Someone’s Mind
For as long as I’ve been in the business of public relations, the Holy Grail of communication is being able to change someone’s mind. To persuade that person.
To be sure, there are no full-proof techniques or magic tricks, but it is possible. As you might suspect, there are a couple of foundational ingredients you need before you can do so.… Read the rest
Pause This Memorial Day to Thank Someone Who Died for Your Freedoms
Memorial Day has become a lot of things, but as its very name implies, it’s not intended to be any of those things.
It’s a three-day weekend, the official start of summer in America, a chance to picnic with friends and family. Barbecue and cookout season is in full swing. What’s your favorite grill recipe?
It’s a day for parades, and perhaps a visit to the cemetery to remember our lost loved ones.… Read the rest
Taking Your Podcast to the Next Level Starts with Content
One of the most important steps toward taking a podcast to the next level is also one of the most commonly skipped steps. There may be many reasons for this, from not wanting to confront limitations, to the fact that there are so many different types of podcasts and podcasters, so there isn’t one standard. But if I had to guess, I’d say the leading one is that this step is not so simple or easy.… Read the rest
Baseball and the Fine Art of Selling ‘Hope’
The following blog post was originally posted on January 28, 2020, just before the pandemic that would change everything. Baseball wasn’t the same that year or since. In anticipation of next week’s MLB Opening Day games across the country, we’re re-posting this slightly updated version.
The grass on baseball fields in Florida and Arizona is getting lush right now, ready for the annual rite that is Major League Baseball spring training and those sunny exhibition games.… Read the rest