When I have helped organizations that have gone through restructurings, one of the more common internal communications challenges has been “survivor issues.” In other words, those employees who survived downsizings now face increased workloads, responsibilities, and related pressures in an environment where many are uncertain that their jobs are secure. Stress.
You may never have heard of Herclitus, but something he said a couple thousand years ago is as relevant today as it was when he lived around 500 BC. The Greek philosopher is credited with saying, “Change is constant.”
I would suspect that even he would be amazed at the pace at which the world seems to change today.… Read the rest
Over the years when we’ve handled workplace communications issues, we have done research. Sometimes it’s been qualitative. Think employee focus groups. Other times it’s been quantitative. Think employee surveys.
When we do employee research, the purpose for each project may change but one thing almost never does. There is usually a credibility and trust gap between hourly or line employees and their immediate supervisors or front-line managers.… Read the rest