In a conversation with an old journalism school classmate one time, we talked about some of our pet peeves when it comes to reporting. She has been a long-time serious journalist, and I’ve been in the PR profession for just as long. That’s why we found it amusing that one thing that bothered both of us is when reporters frame certain allegations in their coverage with, “Critics say.”… Read the rest
After decades of working with and dealing with the media on a wide range of topics and matters, one of the more common patterns I’ve noticed is something that President Teddy Roosevelt spoke about in his famous “Man in the Arena” speech. We’ll get to that in a bit.
Before we do, it’s important to understand what this has to do with the public relations business.… Read the rest
There is a shell game being played by a number of politicians, Big Tech executives, news media executives and journalists, and well-known PR people that goes like this:
- The First Amendment exists to protect the news media’s right to free speech. Nothing should be done to inhibit a free press.
- When Big Tech censors and bans users, it’s a private company and so it does not fall under the jurisdiction of the First Amendment when it comes to giving users freedom of speech.
I’ve known a few people who’ve made a living as business ethicists and two of my problems with their tendencies are: 1) They tend to adhere to the ethics of relativity (but not really); and 2) They work hard to completely disassociate any religious or traditional moral code from business ethics.
To be sure, in this diverse world where people of many faiths come together to work, it would be inappropriate to try to impose a single religious code on all.… Read the rest
One thing that gets talked about a lot in the public relations business is crisis communications. You read articles like this one, perhaps you go to conferences or participate in webinars on the topic. You follow people on social media who give you a steady diet of crisis PR tips and tricks. But what is the current state of your crisis management readiness?… Read the rest
One of the mistakes people make when they point out someone else’s hypocrisy is that they assume that everyone understands that the inherent inconsistency undermines the credibility of the hypocrite.
Years ago, that may have been more practical but not today.
It’s a saying you may have heard a number of times. “This is not my first rodeo.” It’s meant to remind the listener that you’ve been here before. You know how this works. You know what can happen, perhaps what will happen, and what can be done to make it all work out for the best.… Read the rest
You can’t predict the future, and with that in mind, you can’t predict every crisis before it may happen. But one of the things I’ve built into crisis planning over the years is an early-warning process for anticipating and identifying potential crises.
There’s no magic to it. Mostly, it’s a matter of constant vigilance and discipline in monitoring your own intelligence channels.… Read the rest
It’s hardly a secret that police departments at all levels are having trouble recruiting and retaining qualified and talented individuals.
Stellar police officers are opting to retire or just quit, frustrated over lack of resources or support they need to carry out their high-risk duties. Increasingly, good officers don’t want to chance doing what they’ve been trained to do, as they’ve been trained to do it, only to find themselves in the line of fire, literally and figuratively.… Read the rest
A while back, a client hired me to conduct a PR and brand audit of the organization. The process involved establishing a set of questions to be used in interviews with a cross-section of key stakeholders. This sort of research always serves to tell an organization how it’s perceived among those most important to it, how they process information, where they get it and more.… Read the rest